Privacy Policy

Effective Date: 20.09.2024

At Rutland Parent Carer Voice (RPCV), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect any personal information you provide when using our website, RutlandPCV.org.uk, and the rights you have regarding your personal data.

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, postal address, phone number, and other contact details.
• Child-Related Information: Details about your child, including any special educational needs or disabilities (SEND), if you provide this information to us.
• Technical Information: IP address, browser type, operating system, and other information related to how you interact with our website.
• Other Information: Any additional data you may choose to provide in communications, surveys, or feedback.

We use the personal information you provide for the following purposes:

• To provide services and support for families with children who have special educational needs and disabilities (SEND).
• To improve our services by understanding your needs and gathering feedback.
• To communicate with you regarding updates, events, training, and relevant news related to SEND services in Rutland.
• To work with external partners, including Rutland County Council, health professionals, and educational bodies, in advocating for services that meet the needs of families with SEND children.
• For website functionality: To improve the user experience, monitor website performance, and enhance the functionality of the site.

We do not sell or lease your personal information to third parties. We may share your information with trusted partners, such as:

• Local authorities (e.g., Rutland County Council) and service providers, in order to influence and improve services for SEND children.
• Health and educational professionals, when relevant to our work advocating for children with SEND.
• Third-party service providers who assist in operating our website and delivering services, provided they agree to keep your information confidential.

You have the following rights regarding your personal data:

• Access: You may request details of personal information we hold about you.
• Correction: You can ask us to update or correct inaccurate information.
• Erasure: You have the right to request that we delete your personal data, subject to legal obligations.
• Restriction: You may request that we limit the processing of your data in certain circumstances.
• Objection: You can object to the processing of your personal data in some situations.

To exercise any of these rights, please contact us at contact@rutlandpcv.co.uk.

We are committed to ensuring that your personal information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard the information we collect.

We will only retain your personal data for as long as is necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Our website may use cookies to enhance your experience and collect anonymous data about website usage. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features on our site.

Our website may contain links to other websites of interest. However, once you leave our site, we do not have control over those external sites. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting those sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Rutland Parent Carer Voice
Email: contact@rutlandpcv.co.uk